FAQs

1. How can I place an order?

To place an order at Auradreams, follow these simple steps:

  • Browse our collection and select your desired items.
  • Click on the product, choose your size, and click "Add to Cart."
  • Review your shopping cart, and when you're ready to complete your purchase, click "Checkout."
  • Provide your shipping information and payment details.
  • After confirming your order, you'll receive an order confirmation email.

2. How can I track my order?

You can track your order by using the tracking number provided in your shipping confirmation email. Visit the carrier's website and enter the tracking number to check the status of your delivery.

3. What are the shipping options and delivery times?

We offer the following shipping options:

  • Standard Shipping: [Estimated Delivery Time]
  • Express Shipping: [Estimated Delivery Time]
  • International Shipping: [Estimated Delivery Time for International Orders]

Please note that delivery times may vary depending on your location and the shipping method chosen at checkout.

4. Do you offer international shipping?

Yes, we offer international shipping to select countries. Please refer to our Shipping Policy for more information on international shipping costs and delivery times.

5. What is your return and refund policy?

We have a customer-friendly return and refund policy. You can find all the details in our Return and Refund Policy.

6. How do I contact customer support?

You can contact our customer support team by auradream@mediangraphics.com. We're here to assist you with any questions or concerns.

7. Can I change or cancel my order after it's been placed?

We strive to process orders as quickly as possible. If you need to make changes or cancel your order, please contact us immediately. Once the order has been shipped, changes or cancellations may not be possible.

8. Do you offer gift cards or gift wrapping?

We currently offer [information about gift cards or gift wrapping, if applicable].

9. How can I stay updated on your latest promotions and products?

You can stay in the loop by subscribing to our newsletter. We also encourage you to follow us on [social media platforms] for the latest updates, promotions, and product releases.

10. What if I have a specific question that's not covered in the FAQs?

If you have a question that isn't answered here, please feel free to reach out to our customer support team. We're here to assist you with any inquiries you may have.