Return and Refund Policy
Last Updated: [10-23-2023]
Your Satisfaction is Our Priority
At Auradreams, we want you to have a delightful shopping experience. We understand that sometimes, things don't go as planned. That's why we offer a straightforward and customer-friendly Return and Refund Policy.
Easy Returns
If you're not completely satisfied with your purchase, we're here to help. Our 7-day return policy allows you to return items hassle-free. To be eligible for a return, please ensure that the item is:
- Unused
- In its original condition
- In the original packaging
Refunds You Can Count On
Once we receive your returned item, our team will inspect it to ensure it meets the return criteria. You can expect a prompt update on the status of your refund. If your return is approved, we will initiate a refund to your original payment method. The time it takes for the refund to reach you may vary, depending on your payment provider's policies.
Shipping Details
You're responsible for covering the cost of return shipping. Please note that shipping costs are non-refundable. If you receive a refund, the return shipping fee will be deducted from it.
Effortless Exchanges
Should you wish to exchange an item for a different size or color, follow our return process and simply place a new order for your preferred item.
Damaged or Defective Items
In the unlikely event that you receive a damaged or defective item, please reach out to our customer service within [number of days] days of receiving your order. We're committed to making it right by arranging a replacement or a full refund.
Contact Us
Questions about our return and refund policy or need assistance with a return? Don't hesitate to get in touch with us at:
We're here to make your shopping experience as seamless as possible.
Thank you for choosing Auadreams for your inner and outer wear needs!
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